bjilive Terms and Conditions

1 Acceptance of Terms

By accessing or using the bjilive platform in any way — including browsing the website, registering an account, making a deposit, or placing a bet — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and bjilive.

If you are accessing bjilive on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these terms. bjilive reserves the right to update or modify these Terms and Conditions at any time. Continued use of the platform after any changes are published constitutes acceptance of the revised terms.

These terms should be read alongside the bjilive Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and bjilive.

2 Eligibility

To register and use the bjilive platform, you must meet all of the following requirements:

• You must be at least 18 years of age. bjilive does not permit anyone under the age of 18 to register, deposit, or participate in any games on the platform.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or using the bjilive platform.
• You must not be a current employee, contractor, or close family member of a bjilive employee or contractor.

bjilive reserves the right to verify the eligibility of any member at any time and to request supporting documentation. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

3 Account Registration

Each person is permitted to hold only one account on bjilive. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any balances held within them.

When registering on bjilive, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process. Providing false or misleading information is a breach of these terms.

• You are responsible for maintaining the confidentiality of your bjilive account login credentials.
• You must not share your account details with any other person.
• You are responsible for all activity that occurs under your bjilive account.
• If you suspect unauthorised access to your account, you must notify bjilive support immediately at [email protected].
• bjilive will never ask for your password via email, live chat, or any other channel.

4 Deposits and Withdrawals

bjilive supports a range of payment methods suited to Bangladesh players. All deposits and withdrawals are processed in accordance with the payment method's own terms and the bjilive platform policies. Minimum and maximum deposit and withdrawal amounts may apply and are displayed within the cashier section of your bjilive account.

• Deposits are generally credited to your bjilive account instantly or within a few minutes of the transaction being confirmed.
• Withdrawal requests are typically processed within five minutes to a few hours, depending on the payment method selected.
• bjilive reserves the right to request identity verification before processing any withdrawal.
• Withdrawals will only be processed to payment methods that have been used to make a deposit, or to verified accounts in your name.
• bjilive does not accept deposits from third parties. All funds deposited must come from an account or payment method registered in your own name.
• Any fees associated with deposits or withdrawals are the responsibility of the account holder unless otherwise stated by bjilive.

bjilive reserves the right to delay or withhold withdrawals pending completion of identity verification, investigation of suspected fraud, or review of unusual account activity. In such cases, bjilive will notify the affected member and provide a reasonable timeframe for resolution.

5 Bonuses and Promotions

bjilive offers a welcome deposit bonus to new members and runs ongoing promotions for existing players. All bonuses and promotions are subject to specific terms that are published alongside each offer. By claiming any bonus on bjilive, you agree to the specific terms of that promotion in addition to these general Terms and Conditions.

• Bonuses are credited to your bjilive account balance and may be subject to wagering requirements before withdrawal is permitted.
• Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount) must be wagered before the bonus converts to withdrawable cash.
• Not all games on bjilive contribute equally to wagering requirements. Contribution percentages are specified in the individual promotion terms.
• bjilive reserves the right to withdraw any bonus offer at any time without prior notice.
• Only one welcome bonus is available per person, per household, and per IP address.
• Bonuses obtained through fraudulent means, including the use of multiple accounts, will be forfeited and the account may be closed.

6 Gameplay Rules

All games available on the bjilive platform are governed by their individual game rules, which are accessible within each game. In the event of any conflict between individual game rules and these Terms and Conditions, these Terms and Conditions take precedence unless otherwise specified.

• bjilive uses certified random number generators (RNG) for all applicable games to ensure fair and unpredictable outcomes.
• In the event of a technical error or malfunction during gameplay, bjilive reserves the right to void the affected round and return any wagers placed during that round to the member's account.
• Bets placed and accepted by the bjilive platform are final. bjilive will not reverse a bet after it has been accepted and the game round has commenced, except in cases of verified technical error.
• bjilive reserves the right to set minimum and maximum bet limits on any game at any time.
• Any attempt to exploit software bugs, glitches, or errors for financial gain is strictly prohibited and will result in account suspension and forfeiture of winnings.

7 Responsible Gaming

bjilive is committed to promoting responsible gaming across the platform. We provide tools that allow members to manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all registered bjilive members through the account settings section.

• Members can set daily, weekly, or monthly deposit limits at any time. Increases to deposit limits are subject to a cooling-off period before taking effect.
• Self-exclusion requests are processed promptly. Once a self-exclusion is active, bjilive will not accept deposits or bets from the excluded account for the duration of the exclusion period.
• bjilive staff are trained to identify signs of problem gambling and to respond with appropriate support and referrals.
• If you believe your gaming is becoming a problem, we strongly encourage you to use the tools available on bjilive or to seek support from a recognised responsible gaming organisation.

Full details of bjilive's responsible gaming programme are available on the Responsible Gaming page. These policies form part of the overall agreement between you and bjilive.

8 Prohibited Conduct

The following activities are strictly prohibited on the bjilive platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate:

• Creating more than one account on bjilive, whether under your own name or any other identity.
• Using automated software, bots, scripts, or any other tool to interact with the bjilive platform in a way not intended for human users.
• Colluding with other players to gain an unfair advantage in any game on bjilive.
• Attempting to exploit bonuses, promotions, or referral programmes through fraudulent means, including the use of multiple accounts or false information.
• Using the bjilive platform for any money laundering activity or any other illegal financial purpose.
• Attempting to access another member's bjilive account without authorisation.
• Engaging in any conduct that disrupts the normal operation of the bjilive platform or negatively affects the experience of other members.
• Providing false, misleading, or fraudulent information to bjilive at any point, including during registration, verification, or support interactions.

9 Account Suspension and Closure

bjilive reserves the right to suspend or permanently close any member account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe when requested.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Provision of false or misleading information during registration or at any subsequent point.
• Account inactivity for an extended period, as defined by bjilive's internal policies.
• At the request of the account holder.

In cases where an account is closed due to a breach of these terms, bjilive reserves the right to withhold any balance remaining in the account. Where an account is closed for reasons unrelated to a breach — such as at the member's own request — any remaining balance will be returned to the member via their registered payment method, subject to completion of any applicable verification requirements.

Members who wish to close their bjilive account voluntarily can do so by contacting the support team at [email protected].

10 Limitation of Liability

bjilive provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is reliable, secure, and available at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues at all times.

• bjilive is not liable for any loss of winnings, data, or opportunity resulting from technical failures, server downtime, or interruptions to internet connectivity.
• bjilive is not responsible for any losses arising from a member's failure to secure their account credentials.
• bjilive's total liability to any member in connection with the platform shall not exceed the total amount deposited by that member in the 12 months preceding the event giving rise to the claim.
• Nothing in these terms limits bjilive's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

Members use the bjilive platform at their own risk. Online gaming involves financial risk, and members should only wager amounts they can afford to lose. bjilive is not responsible for any financial losses incurred through the use of the platform.

11 Privacy and Data Protection

bjilive collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on bjilive, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.

• bjilive uses industry-standard encryption to protect member data in transit and at rest.
• bjilive does not sell personal data to third parties for marketing purposes.
• Member data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or necessary for the operation of the platform.
• Members have the right to request access to, correction of, or deletion of their personal data, subject to applicable legal requirements and bjilive's data retention obligations.

For full details on how bjilive handles your personal information, please review the Privacy Policy page.

12 Changes to These Terms

bjilive reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, bjilive will endeavour to notify registered members via email or an in-platform notification.

It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. Continued use of the bjilive platform after changes are published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of your bjilive account or the platform's policies, please get in touch with the bjilive support team. We're available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available directly within your bjilive account after logging in.
• FAQ: Visit our FAQ page for answers to common questions about the platform, payments, and account management.

bjilive is committed to responding to all support enquiries promptly and clearly. If your question relates to a specific transaction or account issue, please have your account details ready when you contact us to help us resolve your query as quickly as possible.